Connection problems during the order processposted by Lucy, 24 Apr 2012
Transactions placed between approximately 1.40pm-2.10pm (UK time) were affected by timeout problems with Sagepay, our secure payment provider. If you tried to place an order during this time you have not been charged and please try placing it again. Any further problems email firstname.lastname@example.org.
Apologies for the inconvenience caused.